Contact Information
Address:
1023 Van Buren Ave, Indian Trail, NC 28079
Kustom provides a comprehensive range of disaster restoration and recovery services in Charlotte, NC, and the surrounding areas, helping homeowners and businesses minimize the impact of unexpected damage and maximize the efficiency of the recovery process. Whether you’re dealing with water, fire, smoke, mold, or storm-related damage, our experienced team is ready to respond quickly and professionally to protect your property and restore it to its pre-loss condition. As the premier disaster restoration company in North Carolina and throughout the Southeast, Kustom has earned a reputation for exceptional customer service, meticulous attention to detail, and superior workmanship. Our certified technicians use state-of-the-art equipment and industry-leading techniques to ensure every restoration project is handled efficiently, safely, and with the highest level of quality. We understand that disasters can be stressful and disruptive, which is why we prioritize clear communication, transparency, and a seamless restoration experience for every client. From the initial emergency response to the final cleanup and repair, our team works diligently to make the process as smooth and stress-free as possible. Serving both residential and commercial clients, Kustom is available 24/7 to provide immediate assistance for all emergency restoration needs. Whether it’s a sudden flood, fire, or mold infestation, you can rely on Kustom to deliver fast, professional, and comprehensive restoration services that protect your property, minimize loss, and restore your peace of mind. Contact Kustom today to experience the Southeast’s trusted leader in disaster restoration and recovery, committed to keeping your home or business safe, functional, and fully restored.
1023 Van Buren Ave, Indian Trail, NC 28079
Kustom Disaster Restoration, located at 1023 Van Buren Ave, Indian Trail, NC 28079, is your dedicated partner for comprehensive disaster restoration and recovery services within the Charlotte area. We understand that disaster situations, whether caused by water, fire, storms, or other unforeseen events, can be incredibly stressful and disruptive to your life or business. At Kustom, we are committed to providing prompt, professional, and effective restoration services tailored to the unique needs of our clients right here in Indian Trail and surrounding parts of Charlotte.
Our team of highly trained and certified technicians is fully equipped with the latest industry tools and technologies to handle a wide range of restoration challenges. We pride ourselves on our rapid response time, understanding that immediate action is often critical in minimizing property damage and preventing secondary issues like mold growth. From the initial emergency contact to the final cleanup and restoration, we guide you through every step of the process with expertise and compassion.
At our Indian Trail location, Kustom Disaster Restoration offers a full spectrum of services designed to restore your property to its pre-loss condition. Our services include, but are not limited to:
Water Damage Restoration: Addressing floods, leaks, and sewage backups with advanced water extraction, drying, and dehumidification techniques. Fire & Smoke Damage Restoration: Cleaning soot, smoke residue, and odors while repairing structural damage. Mold Remediation: Identifying and safely removing mold caused by water intrusion or other sources. Storm Damage Repair: Handling roof damage, fallen trees, and other wind-related issues that compromise your structure. General Cleaning & Decontamination: Thorough cleaning to restore hygiene and safety after any disaster.We work closely with your insurance provider to streamline the claims process, ensuring you receive the support you need to recover efficiently. Our goal is always to minimize downtime and help you get back on your feet as quickly and safely as possible.
For immediate assistance or to learn more about our services in the Charlotte area, please contact Kustom Disaster Restoration at our Indian Trail location:
Website: https://kustom.us/location/charlotte-nc/
Phone: (704) 727-4740
Frequently Asked Questions
Q1: How quickly can Kustom Disaster Restoration respond to a disaster in Charlotte?
A1: We understand the importance of a rapid response. Kustom Disaster Restoration aims to send our team to your location in Charlotte, including areas like Indian Trail, within hours of your initial contact during business hours. Our emergency response plan ensures we act swiftly to begin the mitigation process.
Q2: Do I need insurance information to get started with Kustom?
A2: Yes, we require your insurance information early in the process. This allows us to coordinate with your provider for claims submission and helps expedite the restoration process. We can guide you through providing the necessary details.
Q3: What types of disasters does Kustom handle for Charlotte homeowners and businesses?
A3: Kustom Disaster Restoration in Charlotte is prepared to handle various scenarios, including but not limited to: fire damage, water damage (floods, leaks, burst pipes), mold remediation, sewage cleanup, storm damage (wind, hail, fallen trees), and general cleanup after any disaster event.
Q4: Can Kustom help with mold problems resulting from water damage in my Charlotte home?
A4: Absolutely. Water damage is a primary catalyst for mold growth. Kustom Disaster Restoration has specialized equipment and certified technicians dedicated to identifying mold issues and providing effective remediation services for Charlotte-area properties.
Q5: What does the typical disaster restoration process involve for a Charlotte customer?
A5: Our process generally includes: emergency contact and assessment, emergency protection and cleanup, detailed damage analysis, insurance coordination, comprehensive restoration (including drying, cleaning, repairs), and final inspection and confirmation of completion, all focused on getting your Charlotte property back safely.